Cancellation Policy
For outstation trips only -
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General Refund Policy:
- 100% refunds on paid amount within 30 minutes of booking, minus platform fee of ₹ 199 + GST and transaction charges (levied by card vendors or UPI merchant transaction fee, payment gateway charges).
- If booked with a 20% advance payment, 50% of the paid amount will be refunded if cancelled before 6 hours from the time of departure.
- If booked with a 50% advance payment, 80% of the paid amount will be refunded if cancelled before 6 hours from the time of departure.
- If booked with a 100% pre-payment, 90% of the paid amount will be refunded if cancelled before 6 hours from the time of departure.
- 10% of the estimated fare will be deducted from refunds if cancelled before 6 hours from the time of departure.
- No refunds will be made if cancelled within 6 hours of departure.
- All other cancellations and refunds would be at the sole discretion of Bhurr Technologies LLP.
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For Local Packages:
- 100% refunds on paid amount within 30 minutes of booking, minus platform fee of ₹ 199 + GST and transaction charges (levied by card vendors or UPI merchant transaction fee, payment gateway charges).
- 75% of the paid amount will be refunded if cancelled before 6 hours from the time of departure.
- No refunds will be made if cancelled within 6 hours of departure.
- All other cancellations and refunds would be at the discretion of Bhurr Technologies LLP.
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For One-Way Trips:
- 100% refunds on paid amount within 30 minutes of booking, minus platform fee of ₹ 199 + GST and transaction charges (levied by card vendors or UPI merchant transaction fee, payment gateway charges).
- 10% of the estimated fare will be deducted from refunds if cancelled before 6 hours from the time of departure.
- No refunds will be made if cancelled within 6 hours of departure.
- All other cancellations and refunds would be at the discretion of Bhurr Technologies LLP.